Employment Opportunities

Teller (Member Services Specialist)  
Benefits & Performance Bonus Eligibility!
Monday thru Friday 8:45am-5:15pm

Improving the financial life of each member is our priority and our pleasure! If you enjoy helping others and building relationships, you may be a fit for our team.

In this position you will promptly assist members with their financial transactions, maintaining the highest standard of professionalism, integrity and confidentiality, and build strong member relationships by providing quality service and recommending products and services to meet the members’ financial needs. At a minimum, in this role you will be responsible for:

· Processing routine financial transactions with speed and accuracy, including but not limited to deposits, withdrawals, check cashing, loan payments, cash advances, selling money orders and cashier’s checks.

· Posting and balancing daily transactions and verifying cash and check totals.

· Performing a variety of account maintenance and member services in person and on the phone.

· Complying with all applicable rules, regulations, and policies.

· Researching and solving basic member account problems.

· Performing other duties as assigned.

· Able to travel between local branch locations as needed.

Minimum Requirements:

· Education:

o   High school diploma or equivalent.

· Must be bondable.

· Experience: 

o   Member Services Specialist I: Six months significant cash handling and customer service experience. One (1) year experience in the financial services industry preferred.

o   Member Services Specialist II: Six to twelve months related experience in the financial services industry. Vault/ATM experience preferred.

o   Member Services Specialist III: 1-3 years related experience in the financial services industry, with a high level of direct customer service and product knowledge. Vault/ATM experience required. Credit union experience preferred.

· Skills:

o   Excellent interpersonal and communication skills; willingness to assist others; excellent math skills and accuracy handling cash.

o   Ability to understand and apply detailed procedures and information about all products and services.

o   Ability to operate related computer applications and office equipment including calculator, copier, scanner, telephone, fax, and money-counting machine.

Drug Free workplace / EOE / M/F/V/D